Refund Policy

Rapid Fingerprint is committed to providing accurate and professional services. Because fingerprinting and background-screening transactions involve technician time, processing fees, and third-party agency charges, all payments are generally nonrefundable once the service has started or the fingerprints have been submitted.

Refunds will not normally be issued for:

• Completed fingerprinting services 
• Incorrect ORI numbers or agency information provided by the client 
• Missed appointments or late cancellations 
• Failure to bring valid identification 
• Government or agency processing delays 
• Employment, licensing, or application denials 
• Background-check results that do not meet the client’s expectations 
• Changes requested after a submission has been transmitted 

Approved refunds, when applicable, will be returned to the original payment method. Bank and card-processing times may vary.

Duplicate charges or verified billing errors will be reviewed and corrected. To request a review, contact Rapid Fingerprint with your full name, appointment date, service purchased, and payment information.